Guide
How to investigate SSL problems
Diagnose SSL certificate issues, expiry warnings, and misconfigurations across a domain portfolio.
The situation
SSL certificate problems range from approaching expiry to full misconfiguration. An expired or invalid certificate causes browser warnings and can affect email security. Catching these early is critical.
Before you begin
The operational path
The goal isn't just to find the error. The goal is to move from detection to a verified infrastructure state.
What could have caused this?
Cause
What changed
Possible impact
Certificate expired
Certificate validity period ended
Browser warnings, broken HTTPS
Certificate expiring soon
Expiry within warning threshold
Imminent disruption if not renewed
Wrong domain on cert
Certificate does not cover the domain
Invalid certificate warning
Chain incomplete
Intermediate certificate missing
Verification fails on some clients
Self-signed certificate
Not issued by trusted CA
Not trusted by browsers or mail clients
Step by step
Determine the type of SSL problem before deciding on a fix.
What to check
Expected result: You know whether the issue is expiry, misconfiguration, or chain incompleteness.
With Infraova
Infraova monitors SSL certificate state continuously and alerts before expiry — giving your team time to renew before it becomes a client-visible problem.
Find out who is responsible before taking action.
What to check
Based on the type of issue, take the appropriate action.
What to check
After renewal or reconfiguration, confirm the certificate is valid.
What to check
Expected result: The SSL check passes. The domain is no longer flagged.
You decide. Infraova executes.
Infraova can propose and execute an approved infrastructure change, but it does not independently decide to modify client infrastructure. Every proposed change requires explicit authorization before execution.
Key takeaway
SSL problems are almost always preventable with proactive monitoring. Catch expiry warnings early, confirm who manages the certificate, and verify after renewal.
Turn this playbook into a continuous workflow
Without Infraova
With Infraova
The guide teaches you how to solve the problem once. Infraova keeps watching for it after you're done.
Continue the playbook
Want the product-level details?
Guides answer "How do I solve this?" Documentation answers "How does Infraova work?"
Stop discovering infrastructure problems manually.
Infraova continuously monitors your client and business infrastructure, identifies meaningful problems, proposes the next action, executes approved changes, and verifies the result.