Guide
How to prioritize infrastructure problems
Use severity tiers to decide which detected issues deserve immediate attention and which can wait.
The situation
When monitoring a portfolio of domains, multiple issues will be detected simultaneously. Without a consistent prioritization approach, teams either respond to everything at once or let issues accumulate. Severity tiers make prioritization systematic.
Before you begin
The operational path
The goal isn't just to find the error. The goal is to move from detection to a verified infrastructure state.
What could have caused this?
Cause
What changed
Possible impact
No triage system
All issues treated equally
Alert fatigue, critical issues missed
Manual prioritization
Each person decides differently
Inconsistent response across the team
Step by step
Infraova classifies issues by severity. Use these classifications to guide your response time decisions.
What to check
Severity classifications are a starting point. Apply business context to refine priority.
What to check
With Infraova
Infraova surfaces issues by severity in the portfolio view — so the most critical problems are always at the top.
Define response time targets for each severity level and apply them consistently.
What to check
You decide. Infraova executes.
Infraova can propose and execute an approved infrastructure change, but it does not independently decide to modify client infrastructure. Every proposed change requires explicit authorization before execution.
Key takeaway
Severity tiers exist to prevent everything from feeling equally urgent. Use them consistently, apply business context, and define response time targets so the team operates from the same playbook.
Turn this playbook into a continuous workflow
Without Infraova
With Infraova
The guide teaches you how to solve the problem once. Infraova keeps watching for it after you're done.
Continue the playbook
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Guides answer "How do I solve this?" Documentation answers "How does Infraova work?"
Stop discovering infrastructure problems manually.
Infraova continuously monitors your client and business infrastructure, identifies meaningful problems, proposes the next action, executes approved changes, and verifies the result.